Items are usually despatched within 1 working day of payment. Some items may require a signature for delivery, so please ensure somebody is present at the address to accept delivery.
Free UK Delivery on orders over £50.
Get free delivery by shopping with us. To qualify, please choose your items from our shop with Add to Cart, and if the total is over £50, delivery is free to UK addresses.
International shipping is also now available.
Approximate Delivery Times
UK Second Class Class: 2-5 working days
Christmas Shipping Deadlines
UK Customers Please note there can be postal delays during the run up to Christmas Day, so please order on or before 19th December, 10pm to receive your item before Christmas Day, to avoid disappointment. Note these are recommendations provided by Royal Mail and do not guarantee delivery in time for Christmas.
For total guarantee we recommend choosing Special Delivery at the checkout
If you choose Special Delivery, please order before 21st December, 10pm, for delivery before Christmas Day.
UK customers can pay using Paypal, bank transfer, cheque or postal order. - Please make mailed payments to 'Jane Trayner' and allow 5 working days for cheques to clear.
International customers can pay by Paypal.
We want you to be delighted with your purchase, but if something goes wrong, please let us know by emailing us via eBay messages.
Faulty or defective items can be returned for a replacement or refund, plus a reimbursement of your postage costs. Always obtain a proof of posting certificate from the Post Office counter.
You also have a right to cancel your order within 5 working days of receipt even if your item is not faulty, if you have not used the item and have all packaging. In these instances we cannot reimburse the cost of returning the item back to us. This does not affect your statutory rights.
Our returns address is:
104 Earlswood Common
Please enclose your user name or invoice inside the parcel so we know it's from you.
If you have any questions at all, please contact us at firstname.lastname@example.org